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Mason, Ohio
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(Training and Production)
GENERAL FUNCTION
The Customer Service Representative provides high ... Representative initiates the escalation process for unresolved customer problems.
**MAJOR DUTIES AND
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Mason, Ohio
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the Government production team, responsible for leading initiatives to set-up Government/Medical ... supporting Commercial client production requests as needed.
**MAJOR DUTIES AND RESPONSIBILITIES
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Mason, Ohio
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The Customer Service Representative provides high quality multi-channel (telephonic, chat, email ... customer experience. Additionally, the Customer Service Representative initiates the escalation process for
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Mason, Ohio
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processes standard claims or adjustments
Consistently achieves key internals with respect to production
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