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Kelly Services Contact Center Customer Service Inbound in Valley City, Ohio

Put your career in motion with a great, new opportunity. Join the Kelly® Professional & Industrial team as a Customer Service Representative in Valley City, Ohio at the #1 tool company in the world, Grow your career and skills with a well-known leading company in the tool manufacturing industry.

Sound Good? Take a Closer look at the Customer Service Representative details:

Work hours:

  • Monday to Friday: 8:30 am-5:00 pm

  • Temporary position

  • Must be available to start training on May 20, 2024. Projected end date: October 2024

  • Computer will be provided

Pay rate: $15, during training, $16 per hour once trained

What’s a typical day like as a Customer Service Representative? You’ll be:

  • Answer incoming phone calls in a timely and courteous manner.

  • Answer basic questions and assist customers with diagnosing and troubleshooting equipment.

This job might be an outstanding fit if you:

  • Ability to learn and understand work instructions

  • Proficient in Word, Excel, PowerPoint, and email

  • Must be by able to type at least 30 wpm, data entry is key part of this role.

  • Excellent verbal & written communication skills

  • Ability to manage multiple tasks and relate well to customers and system tools

  • Looking up parts, entering orders and being able to sell, suggest up sell or cross sell items to our customers.

Email your updated resume to Brenda Young @ brey751@kellyservices.com

Apply to be a Customer Service Representative today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Put your skills to work.

There are a lot of different light industrial jobs out there. Kelly ® Professional & Industrial recruiters are focused on only offering opportunities with companies that provide competitive pay, safe work environments, and cultures that recognize your value. Whether you’re looking for flexible shifts, performance bonuses, or a progressive work culture—we’re dedicated to finding the very best opportunities for you.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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