Looking to gain experience and knowledge in the Financial Services industry? We have a great opportunity for you with our prominent client in Appleton, WI . Our client will train you to be a Payment Processor and give you the opportunity to grow with them!

While on a contract role with Kelly, you will be offered health, dental and vision insurance as well as Kelly Perks and Discounts.

Shifts Available:

• Mon – Friday 8:00am-4:30pm

Starting pay as a Payment Processor :

• $18-$20/hr

Interested in learning more about our client?:

This company is a US Fortune 500 non-profit financial service organization headquartered in the Midwest. It is a member-owned fraternal benefit society that has over 2 million members. This company has been in business for over 100 years and has been nationally recognized for its products and focus on ethics.

Position Information:

This position is responsible for analyzing, researching, gathering required premium and loan payment remittance information to process IGO (In Good Order) payments and to process NIGO (Not In Good Order) premium and loan payments with a basic level of complexity.

• Processes premium and loan remittance payments utilizing various workflow, administrative, and LOB (Line of Business) systems accurately and cost-effectively and in compliance with internal service and state and federal regulatory standards.

• Analyze premium and loan payments for IGO and determine necessary actions to process remittance in accordance with instructions.

• Contact the appropriate resource to assist in resolving the request, if NIGO. This would include contacting the member, FR (Financial Representative), internal business units, vendors or external business resources.

• Handles sensitive communications with customers and financial representatives, which may include highly confidential information or complaints.

• Resolves telephone and written inquiries from internal and external customer contacts in a prompt, efficient manner, giving correct thorough responses to needs and requests.

• Documents calls, written communications, etc. made in an attempt to gather, or upon gathering the missing information needed to process the paperwork.

• Actively partners with others on the team on meeting established service and quality standards and identifies trends for process improvements.

• Meet department standards for quality, quantity and turn-around standards

What kind of experience do you need to succeed?

• High School Diploma require, Associates Degree preferred

• 1 to 2 years prior customer service or financial service industry processing experience preferred.

• Must possess solid interpersonal, verbal and written communications skills.

• Proficient with MS Excel, MS Word and applicable systems of the position.

• Demonstrate ability to learn remittance system processing rules and product remittance rules.

• Demonstrate ability to learn check, wire and ACH processing rules.

• Ability to work in a fast-paced environment with high level of accuracy and quality

• Ability to work individually and on a team.

• Organized with the ability to prioritize tasks effectively.

• Strong background in data entry, payment processing, or multiservice billing.

Apply now for immediate consideration for this Payment Processor position. We look forward to connecting with you!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.