Job Information
Kelly Services Metadata Operations Specialist in Culver City, California
Metadata Operations Specialist, Culver City, CA 90232 (Hybrid- Tuesday through Thursday)
Kelly Services is seeking a Metadata Operations Specialist for one of our top clients.
Length: 07/01/2024- 09/28/2024
Type: Contract W2
Pay Rate: $41.25/hr. (W2)
Schedule: Standard
Interview Process: Virtual or Onsite
The Metadata Operations Specialist is an expert of metadata content curation. They will monitor the metadata quality and its accuracy to allow qualified metadata to surface on the TV app platform. Their expertise will allow them to investigate metadata issues and assess its impact to the TV app experience, provide resolutions by identifying process improvements, and seek opportunities for technical and tactical solutions to better the customer experience.
Job Responsibilities:
Ensure ingested metadata is of the highest quality for subscriptions —TV+ (including MLB) and MLS
Curate metadata for TV+ Originals, sporting event replays, highlights, and spotlights using an internal CMS
Develop workflow efficiencies through writing automation scripts
Analyze high volume data using SQL and effectively communicate findings
Partner with AI/ML teams and Engineering to drive process and workflow efficiencies for large-scale data projects
Partner with Project Leads to drive operational needs and process improvements
Use project management applications to collaborate, track, and report in order to meet project deadlines
Conduct thorough investigations on reported metadata issues to provide root cause analysis, and improvement suggestions for processes and systems
Understand system dependencies in order to anticipate upstream and downstream impact
Partner with data team to build data visualization dashboards for (but not limited to) content growth, trend analysis, resource and productivity tracking
Demonstrate strong and engaging communication and presentation skills to collaborate internally and cross-functionally
Test tools for bugs, enhancements, and new features, and provide feedback to improve efficiency and accuracy
Identify documentation gaps and assist in its development
Qualifications and Skills:
5 years of experience in digital media, technology, or related industry
An understanding of the TV app’s services and features
Deep understanding of complex, large-scale media content management systems (CMS), and how metadata interplays and impacts the end-user experience
Experience with writing automation scripts
Proficiency in Python and SQL (web scraping, data cleaning)
Experience partnering with AI/ML teams
Project and/or program management experience, certifications are a plus
Localization knowledge/background a plus
Experience in using a ticketing system and escalation management
Proven track record of identifying, troubleshooting, scoping and diagnosing data issues in order to resolve or escalate to appropriate cross-functional teams, along with ability to learn from history and prevent errors from recurring
Strong written and verbal business communication skills
Proven ability to manage time sensitive escalations
Ability to remain flexible and nimble through priority changes and ad-hoc/new projects
Ability to meet deadlines with in a high-pressure environment
Comfortable with navigating ambiguity to make sound judgment calls
Experience with some or all of the following: Apple products (macOS, tvOS, iOS, iPadOS, Keynote, Numbers), MS Office, project management applications
Experience with using reporting and data visualization tools such as GBI or Tableau is a plus
Additional Requirements
This position will require working onsite in Culver City Tuesdays - Thursdays
Schedule is 40 hours a week, schedule varies depending on needs of project
Will be required to work outside of normal business hours, weekends and US observed holidays occasionally
Apply Today!
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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Why Kelly ® Technology?
Looking to put your tech expertise to work on today’s most intriguing, innovative, and high-visibility projects? By partnering with Kelly Technology, you’ll gain direct connections to top companies around the globe. Our team creates expert talent solutions to solve the world’s most critical challenges. In a world where change is the only constant, our extensive network of industry relationships and IT market expertise help you take your skills exactly where you want to go. We’re here to help you gain experience, make an impact, and grow your tech career.
About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.