Field Service Coordinator in Deer Park Texas

Work for an established valve repair and maintenance company

This 3+ month assignment has a pay rate of $31/hr

The Field Service Coordinator is responsible for managing schedules for around (35) Field Service Techs based in US.

Shift is Monday-Friday, 7:30A to 4:30P, and is Hybrid. Monday and Friday are WFH, Tues-Thur in office. Possible OT 5-10 hours weekly.

What will you be doing?

-Maintain timely, accurate data in tracking system, including assignment of new requests, disposition of request status, and scheduling of technicians.

-Schedule the technicians to jobs, maintain the job calendar, and lead weekly scheduling meetings.

-Create job folders that provide the technicians with all necessary pre-job instructions.

-Gather information from technicians about labor hours, expenses, and work performed, and input information accurately into online systems.

-Work closely with sales engineers to obtain job updates and customer approvals on purchase orders.

-Schedule contractors as needed, and follow-up to ensure that the company receives final costs and contractors receive final purchase orders.

-Assist sales engineers to obtain insurance certificates and safety statistics before the start of field service jobs.

-Schedule safety training for technicians, maintain training records, and lead safety conference calls.

-Maintain DISA database with information about drug tests and background checks for each technician, according to specific customer requirements.

-Maintain and track our drivers’ valid standings with the Dept of Transportation.

What is required?

• 3+ years of relevant experience in a service-oriented organization required, experience in an industrial focused field service business preferred

• Experience managing a dynamic schedule for technicians working in industrial settings is highly preferred

• Excellent computer skills including Excel, Word, and PowerPoint required, with an ability to adapt and learn new systems

• Professional, clear, articulate speaking skills on the phone and in person

• Professional, clear, articulate writing skills

• Proficient in basic math understanding and skills

• Strong customer-service focus, with a personal ownership and initiative regarding quality, meeting deadlines, and problem-solving

• Dependable, reliable attendance and a strong work ethic

• Able to respond to questions and issues after hours or on weekends as required

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.